U.S. Orders and Shipping

Order Processing

Our Online Flagship Store www.proenzaschouler.com is fully operational 24/7. Our commitment to you is to maintain a seamless customer experience, so we’ll let you know if anything changes in regard to expected shipping times.

Our standard order processing time is 2-3 days. During sale periods and holidays, please allow up to 3-5 business days to process your order.

Shipping Costs and Delivery

FedEx Ground (Delivery within 5-7 days): Complimentary $0 USD

FedEx Express 2Day (Delivery within 2-4 days): $25 USD

Please keep in mind that our processing and delivery times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays. FedEx Express 2Day shipment fees are charged per shipment. If your order contains both item(s) in-stock and preorder items, selecting FedEx Express 2Day will result in two $25 charges.

Taxes

Local sales tax will be calculated based on your shipping address and charged on all applicable orders.

International Orders

We offer complimentary international shipping for select orders that surpass a certain threshold. For more details, please visit our International Orders and Returns Page: www.proenzaschouler.com/pages/international-orders